Collection of Phone Numbers, we receive phone numbers and emails in the following ways
- Through medical referrals (demographic information)
- Through patients providing their phone numbers voluntarily
- Through vendors and other professionals providing their phone numbers voluntarily
Use of phone numbers
- We use text (SMS) for patient communication including simple messages and appointment reminders only. Medical questions and discussions should be done over the phone or through our electronic medical record patient portal
- We use text (SMS) to communicate with vendors (not specifically related to patients) such as ordering medical supplies or to discuss customer service requests
- We use phone numbers to call patients regarding their care
Protection of information
- We never sell or share your phone number, email, or personal information to other companies for marketing or sales purposes
- We may share your demographic and contact information with other healthcare providers, healthcare companies, and your insurance company (as required) when we refer you for additional care
Opting Out
- All patients may opt out of 1) SMS texting 2) emails 3) the use of the electronic medical record portal, this can be done by replying stop to text messages, or by calling our office
Marketing
- We do not utilize SMS text messages or email to advertise/market our services in any capacity
Contact
- Any patient or vendor may contact us at 971-383-1960 at any time with questions or to discuss this policy
Summary
- By interacting with our main number, you agree to allow PNW Spine and Joint Physicians to send you text messages where consent is given through interaction initiated by the customer. Frequency may vary. Message & data rates may apply. Reply STOP to opt out of further messaging or reply HELP for more information. View our terms and privacy policy on our website. No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.