What should I expect during my first visit?

During your first visit we will ask you to fill out paperwork explaining your condition and your health history. We will complete a thorough history and physical examination and discuss if any additional tests or imaging is needed. Lastly, we will review your diagnosis and review treatment options together.

Do you require imaging such as X-rays or MRI to be done prior to the first visit?

No, but if you have had relevant X-rays, CT scans, or MRIs we ask that you provide these to make the most of your visit. You can bring the imaging reports and CD with you to your visit. You may also drop it off ahead of time or mail it to us. If your imaging was done at a local hospital system (Providence/Legacy), they can sometimes complete a digital transfer. Please call ahead and check with our staff to see if this can be arranged if you do not have the CD. To make the most of your first visit it is important to pre-arrange one of the options above. If you have questions, please contact the staff for help at (971) 383-1960.

What should I expect on the day of a procedure?

If you are scheduled for a procedure, you will be provided a procedure information sheet with specific instructions and information. These sheets are also available on this website under patient resources. If you are on blood thinners or are diabetic, please make sure you are following instructions very carefully. Failure to do so may lead to the procedure being re-scheduled. Most procedures do require a driver (any adult) for safety even if you are not receiving sedation. Each patient has their own comfortable private pre/post procedure waiting room or exam room. This is where your possessions will stay in a locked cabinet and your driver is free to stay in your private room waiting for you.

Which insurances do you take?

We do not accept commercial health insurance, Medicare, or State Sponsored insurance programs at this time. Patient’s may self-pay based on our standard fee schedule. We do accept Personal Injury Protection (PIP) from car insurance companies for injured motorists. If you plan to use your car insurance, please make sure you let us know during the scheduling process. If you are an injured motorist and have questions about the process with Personal Injury Protection (PIP), please call our office at (971)-383-1960.

What is your policy on pain medications/opioids?

We do not prescribe long term opioid pain medications. If you have a significant flare of pain or have a procedure, we will provide a short course of opioid medication when appropriate. We will also discuss other non-opioid medication and treatment options.

Is there a guarantee that I will improve with treatment?

We cannot provide guarantees and it is common for patients to have an individual response. We strive to achieve the best possible outcomes for every patient. However, the human body is complex, and each patient and situation are different. We will do our best to set realistic expectations for pain improvement, improvement time frame, and risks and benefits prior to a procedure or treatment.

What is your cancellation policy?

We require 24 hours’ notice for any cancellation. For late cancellations and “no call, no shows”, the patient will be required to provide a credit card number in order to re-schedule. If another late cancellation or “no call, no show” occurs, their credit card will be charged $250. After a second occurrence, no re-scheduling will be permitted.